Manage drivers' home time and productivity
Provide information in a timely manner to Load Coordinators and Load Planners
Track and trace all drivers to their final destination to maintain on time delivery
Monitor outward facing cameras and coach events to ensure driver safety
Monitor hours of service to ensure strict compliance to the DOT rules
Complete verbal checklists to ensure on-time pick up and delivery
Ensure that periodic maintenance for tractors is scheduled
Coordinate driver random drug screens with Safety Department
Additional duties as assigned.
High School Diploma
1-2 years customer service experience
Office experience preferred
No transportation experience required, will train
Excellent interpersonal skills
Excellent written and verbal skills
Organized & able to stay focused in a noisy environment
Computer skills
Knowledge of geography of the United States
Self-motivated
Patient
Flexible - able to work a half day every 4th weekend
Willing to work until tasks are completed
Knowledgeable with hours of service and DOT Regulations a plus